FAQS

Frequently Asked Questions

Our products are meticulously designed by our skilled design team and crafted from the highest quality materials, sourced globally.

WHY CHOOSE US

MONTHIL IMPEX

is renowned for creating custom-made products tailored to meet the unique needs of our customers. Our offerings not only provide a perfect fit but also enhance the overall appearance. Crafted from premium materials, our apparel and gear ensure optimal protection and performance. Whether you prioritize cost-effectiveness or seek top-tier quality, we offer the ideal balance to suit your preferences.

- Frequently Asked Questions

We are a wholly online internet based setup therefore do not operate via a retail outlet, which allows us to keep our prices low. For sizing please follow our size guide or email us for personal guidance and advise on sizing and product assistance

Please contact our customer service team immediately if you need to change or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes.

Yes, we use industry-standard SSL encryption to protect your details. Potentially sensitive information such as your address, name, and card details are encoded so they can only be read on the secure server.

We offer free shipping for orders over a certain amount. For orders below that amount, the shipping cost is calculated at checkout based on the size, weight, and destination of your order.

Shipping times depend on your location. You’ll receive an estimated delivery date when you place your order, and we’ll send you a tracking number in your shipping confirmation email.

You can contact us through the contact form on our website, or directly via email or phone. Our customer service team is here to assist you with any questions or concerns.

  • We accept returns within 30 days of receipt. Items must be unused and in their original packaging. Please note, certain items may be exempt from this policy.
We accept online payment by Credit, Debit Card and PayPal. If you encounter any issues and are unable to pay online, we can take secure virtual terminal payments manually over the phone by calling us on +92-336-477-0227

If you are unable to find the answer to your query in our Frequently Asked Questions (FAQs), we kindly ask that you use the form provided below to submit your request. Completing this form will help us respond to your inquiry in a timely and efficient manner. Thank you for your cooperation.

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